Vodafone Idea and IBM to advance hybrid cloud and AI

May 06, 2019 //By Jean-Pierre Joosting
Vodafone Idea and IBM to advance hybrid cloud and AI
Leveraging its hybrid cloud and AI expertise, IBM has signed a multi-million-dollar five-year agreement with Vodafone Idea Limited to deliver an enhanced customer experience to millions of connected consumers and businesses in India.

The agreement will provide Vodafone Idea with a hybrid cloud based digital platform to enable more intimate engagement with its over 387 million subscribers (as of December 31, 2018), enhancing business efficiency, agility and scale plus simplification of its business processes. This new infrastructure platform will help remove constraints to the exponential growth of data usage driven by increasing consumption of video, streaming and digital commerce.

Vodafone Idea is collaborating with leading global technology partners including IBM to deploy new age technologies with built-in customizations and novel innovations. Hybrid and Multicloud, analytics and AI security capabilities from IBM will assist in accelerating Vodafone Idea's progression to an open, agile and secure IT environment. It will also provide a platform for fast-track joint initiatives in AI and IOT.

Vodafone Idea will also leverage dynamic automation and robotic process automation to drive efficiency and standardization across IT operations. AI and machine learning based cognitive systems aim to provide Vodafone Idea with a secure environment ensuring regulatory compliance, intelligent threat detection, and data protection.

"Consumers have come to expect mobile networks that effortlessly meet their data demands providing the consistency and flexibility required in today's era of interconnectedness," said Juan Zufiria, IBM Senior Vice President of Global Technology Services. "Our collaboration with Vodafone Idea will take advantage of Hybrid and Multicloud, Analytics and AI, to enable Vodafone Idea to further differentiate itself in the market, including by leveraging the convergence of Network and IT in the Cloud."


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